Privacy Policy

Last Updated: January 2025

Look, I get it. You're sharing sensitive business documents with us - financials, background checks, proprietary gaming data. That stuff matters. Here's exactly what we do with your information, in plain English.

What Information We Collect

When you work with LicenseForge, we collect what's necessary to get your gaming license approved:

  • Business details: Company structure, ownership info, financial statements
  • Personal information: Names, addresses, and background check data for key personnel
  • Gaming specifics: Your game mechanics, RNG systems, payout structures
  • Communication records: Emails, calls, and document exchanges related to your application

We also collect standard website data - IP addresses, browser info, cookies. Nothing sneaky.

How We Use Your Data

Your information serves one purpose: helping you get licensed. Specifically:

  • Preparing and submitting applications to state gaming commissions
  • Responding to regulatory requests and follow-up questions
  • Tracking your application progress and deadlines
  • Providing consultation based on your specific situation

We never sell your data. Never have, never will. That's not our business model.

How We Protect Your Information

Gaming license applications contain seriously sensitive stuff. Here's our security approach:

  • Encryption: All data transmission uses 256-bit SSL encryption (same as banks)
  • Access controls: Only assigned consultants see your files - no shared drives, no wide access
  • Secure storage: Documents live on encrypted servers with regular security audits
  • NDA protection: Every team member signs confidentiality agreements

We're also subject to gaming industry compliance standards. Regulators audit us too.

Who We Share With

Sometimes we have to share your information. But only when necessary:

  • Gaming regulators: Obviously - that's the point of the application
  • Third-party validators: Background check services, financial auditors (when required by states)
  • Legal requirements: If subpoenaed or legally compelled

That's it. No marketing partners, no data brokers, no analytics companies mining your business details.

Your Data Rights

You control your information:

  • Access: Request copies of what we have on file
  • Correction: Fix any inaccurate information
  • Deletion: Ask us to remove data (with exceptions for regulatory record-keeping)
  • Export: Get your documents in portable format

Just email us at [email protected]. We respond within 48 hours.

Data Retention

We keep your information for 7 years after license approval - that's standard regulatory record-keeping. After that, everything gets securely deleted unless you're still an active client.

Questions?

Compliance and privacy issues are literally what I dealt with for 8 years in gaming. If something here doesn't make sense or you have concerns, email me directly: [email protected]

No chatbots, no ticket systems. Just a real person who understands why this stuff matters.