Terms of Service
Last Updated: January 2025
Welcome to LicenseForge. These Terms of Service govern your use of our gaming license consulting services. By engaging our services, you agree to these terms.
1. Service Scope
LicenseForge provides consulting services for gaming license applications across US jurisdictions. Our services include:
- License application preparation and review
- Regulatory compliance consulting
- Document preparation and submission assistance
- Background check coordination
- Ongoing compliance support
We do not provide legal advice. For legal matters, consult a licensed attorney in your jurisdiction.
2. Client Responsibilities
You agree to:
- Provide accurate and complete information
- Respond to requests for documentation within 5 business days
- Notify us immediately of any material changes to your application
- Maintain confidentiality of proprietary methodologies we share
- Pay all fees according to the agreed schedule
3. Payment Terms
Our standard structure:
- Initial Consultation: $500 (non-refundable, credited toward full engagement)
- Retainer: 50% of project fee due upon agreement signing
- Balance: Remaining 50% due upon application submission
- Ongoing Support: Billed monthly at agreed hourly rates
Late payments accrue 1.5% monthly interest. We reserve the right to suspend services for accounts 30+ days past due.
4. Guarantees and Limitations
Here's what we can and cannot guarantee:
We guarantee: Professional preparation of your application materials according to current regulatory standards.
We cannot guarantee: Approval of your license application. Final decisions rest with state gaming commissions, and approvals depend on factors beyond our control (your business history, financial stability, background checks, etc.).
If your application is rejected due to our error or omission, we'll refund 50% of fees paid and assist with one resubmission at no additional cost.
5. Confidentiality
We treat all client information as confidential. We will not disclose your business details, application status, or proprietary information without your written consent, except where required by law.
You agree to keep our methodologies, templates, and process frameworks confidential during and after our engagement.
6. Termination
Either party may terminate services with 14 days written notice. Upon termination:
- You pay for all work completed to date
- We deliver all documents and materials prepared
- Refunds are not provided for work already performed
7. Limitation of Liability
Our liability is limited to the fees you've paid for services. We're not liable for indirect damages, lost profits, or business interruptions resulting from delays in the licensing process.
8. Changes to Terms
We may update these terms with 30 days notice via email. Continued use of our services after updates constitutes acceptance.
9. Governing Law
These terms are governed by Nevada state law. Any disputes will be resolved through binding arbitration in Las Vegas, Nevada.
Questions? Contact us at [email protected] before engaging our services.